Service & Logistics | About CES | CES Benelux

Consumer Electro Service is a professional service center for all audiovisual and multimedia devices such as projectors, TV, DVD, CD and various other electronical devices. If you'd like to know if one of your devices is applicable for a repair, you can always contact us. Our staff is very happy to help you with professional advice.

The true speciality of CES Benelux lies in the repair of projectors. With years of experience and the necessary technical knowledge, we function not only as a repair center. CES Benelux also provides solutions for schools and companies to keep their projectors maintained in a efficient manner.

We are always pleased to welcome both business and private customers.

You can find us here:

CES Benelux

Antwerpsesteenweg 491b

2500 Lier

Belgium

You can always contact us for further information from Monday - Thursday from 8.30 - 16.30 and on Friday untill 15.30.

As a certified service center for several brands CES Benelux has a large stock of spare parts or we have these parts available on very short notice. We only sell parts, not complete sets. If you'd like some additional information on the availability or prices of these parts, you can always contact us.

We also would like you to take the following advice into account as indicated by DHL:

Pack your goods in a solid box or carton with the right dimensions

Do not use bags made out of fabric or clothes

Keep the space between the contents and the carton to a minimum

Fill in all the empty space in your shipping carton with additional protection (bubble wrap, polystyrene chips, etc.)

Package fragile objects individually, and clearly separate them from the rest

Do not consider "fragile" and "handle with care" labels not as a substitute for careful packaging. They are only appropriate for information purposes

Strengthen the corners

Seal the package with strapping or strong adhesive tape

Use only tape that is at least 5cm wide

Don't use rope or wire

Do not over seal your package. Remember that all packages can be opened by customs authorities for inspection

Pack different pieces separately

Make sure that all indications and addresses on your labels and airway bills are clearly legible and that all the required documents are included in your shipment. Also place your own address details and those of the addressee inside the package

Ensure that packages heavier than 31.5 kg can be moved using an appropriate tool (handcart for example). These shipments may not be lifted

Place packages heavier than 50kg on a pallet

If your shipments consists out of a large number of parcels, DHL reserves the right to ask you to put the parcels on a pallet. This will guarantee a smooth pick-up.